Microsoft Dynamics CRM Team Blog

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Updated: 46 weeks 3 days ago

Start a Microsoft Dynamics CRM Community

Tue, 2009-10-13 10:29
Read more… Cheers, Mark Rhodes, CRMUG Program Coordinator tweetmeme_style = 'compact'; tweetmeme_source = 'MSdynamicsCRM';...(read more)

Microsoft Dynamics CRM at a Glance

Mon, 2009-10-12 08:59
I saw this in a slide deck and thought, how many times had I been asked for this kind of information. I’m not sure how old the info is, but most of it isn’t based on numbers but on capabilities. SOA means “Service-Oriented Architecture. Cheers, JaAG tweetmeme_style...(read more)

Maximizing Your Sales with Microsoft Dynamics CRM 4.0

Fri, 2009-10-09 12:34
And interesting book has caught my attention. It is Course Tech PTR’s Maximizing Your Sales with Microsoft Dynamics CRM 4.0 by Edward Kachinske and Timothy Kachinske. Here’s what is being said about the book: “Microsoft Dynamics CRM 4.0 is a fully integrated...(read more)

Gartner EAS Magic Quadrant Ranks Microsoft as Leader

Thu, 2009-10-08 14:11
Microsoft Dynamics CRM relies on the capabilities of the Microsoft Application Platform—Windows Server, IIS, SQL and .NET.   Given this,  I wanted to draw your attention to recent research from Gartner Research (www.gartner.com). The report...(read more)

CRMUG Workshop - Social Networks: Time Drain or Business Gain?

Tue, 2009-10-06 14:15
10/15/2009, 1:30 PM -  3:00 PM Eastern Daylight Time As Facebook users surpass 200 million, and Twitter obtains another round of funding that values the (non-revenue producing) social network at $1 billion, many are left scratching their heads. If...(read more)

Introduction to xRM. One Platform. Many Applications.

Mon, 2009-10-05 14:22
A lot of people keep mentioning this fun and short CRM video on YouTube that gives you a taste what xRM can do for you and your company. So I thought I'd throw the link up here for those who haven't seen it yet. Enjoy, Matt Valentine tweetmeme_style =...(read more)

Microsoft’s Free Anti-virus Offering

Fri, 2009-10-02 15:07
We all know folks who won’t spring for anti-virus and malware software. For these kind of friends and family point to this from the Washington Post today: “ Microsoft 's free new anti-virus product is earning decent marks in preliminary tests, putting...(read more)

Microsoft Dynamics CRM team at the Intel Developer Forum (IDF)

Thu, 2009-10-01 12:05
The Microsoft Dynamics CRM team was invited by Intel to participate at the Intel Developer Forum (IDF) in San Francisco last week. IDF is Intel’s largest annual technology conference, and this was the CRM team’s initial invitation to attend. The invitation...(read more)

Power User Tips: The CRM 4.0 Metadata Cache

Wed, 2009-09-30 18:58
CRM MVP Michael Höhne is our guest blogger today. You can read more by him on his blog . I don't know about you but I'm using the CRM metadata in almost all of my applications. It may be as simple as the need for an object type code and can be as complex...(read more)

Case Number is Just the Ticket

Mon, 2009-09-28 11:33
Today’s guest blogger is the technical director of AlexaCRM™ and CRM MVP George Doubinski . Follow him at his blog, Georged CRM Blog . Microsoft Dynamics CRM has a number of entities that, in addition to the record id (represented by GUID data type in...(read more)

Automating Field Updates

Fri, 2009-09-25 13:13
Today our guest blogger is CRM MVP Donna Edwards . Donna is also a moderator on the Microsoft Dynamics CRM forums where she can often be found answering questions and providing professional advice. Here is a simple way to calculate the value of a field...(read more)

Microsoft Dynamics CRM Certification Exams

Thu, 2009-09-24 17:09
Do you want to stand apart from other IT personnel? Do you want to demonstrate your expertise with Microsoft Dynamics CRM to colleagues, employers, clients, peers, and –most important – yourself? Have you considered taking the Microsoft Dynamics CRM certification? ...(read more)

Why a DeleteRequest returns a (empty) DeleteResponse

Wed, 2009-09-23 14:09
CRM MVP Michael Höhne is our guest blogger today. You can read more by him on his blog . You may have noticed that when working with the Execute method of the CRM web service you always get a response, even if it doesn’t contain any data. For instance,...(read more)

Data Integration – a Reporting Approach

Tue, 2009-09-22 12:26
Our guest blogger today is CRM MVP David Jennaway , the technical director of Excitation Ltd , a Microsoft Gold Partner in the UK that specializes in delivering Microsoft Dynamics CRM solutions. This post originated with a conversation I was having with...(read more)

Updated Microsoft Dynamics CRM Statement of Direction is now available!

Mon, 2009-09-21 12:33
Microsoft is bringing new innovations to customer relationship management (CRM) software with Microsoft Dynamics® CRM . It is a flexible CRM solution that fits your people, fits your business, and fits your environment. This document outlines the future...(read more)